Shipping Policy

DOMESTIC AND INTERNATIONAL SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout. Orders are shipped through Canada Post or equivalent no more than one week after the order is placed unless otherwise specified.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lowen Designs is not responsible for these charges if they are applied and are your responsibility as the customer.

In the event that your order arrives damaged in any way, please email us as soon as possible at printing.magic.to@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at printing.magic.to@gmail.com or use our contact form.